Privacy Policy

Last Updated: May 2024

Introduction

UP Global Markets Limited ("UPFOREX", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our trading services.

1. Information We Collect

Personal Identification Information

We collect information such as your name, email address, phone number, date of birth, and government-issued identification when you register for an account.

Financial Information

To provide trading services, we collect information regarding your trading experience, source of wealth, and bank account details for deposits and withdrawals.

Technical Data

We automatically collect information about your device, IP address, browser type, and how you interact with our platform to improve security and user experience.

2. How We Use Your Information

We use the collected data for various purposes, including:

  • Providing and maintaining our trading services.

  • Verifying your identity and complying with Anti-Money Laundering (AML) regulations.

  • Processing your transactions and managing your account.

  • Communicating with you regarding updates, security alerts, and promotional offers.

3. Data Security

We implement a variety of security measures to maintain the safety of your personal information. We use advanced encryption (SSL), firewalls, and secure data storage systems to prevent unauthorized access or disclosure.

4. Disclosure of Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except for:

  • Trusted third-party service providers who assist us in operating our website or conducting our business.

  • Regulatory or government authorities when required by law or to protect our legal rights.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and analyze site traffic.

6. Your Rights

You have the right to access, correct, or delete your personal data held by us. You can manage your information through your account settings or by contacting our support team.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@upforex.com

Address: 6th Floor, Ken Lee Tower, Port Louis, Mauritius